Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using our website or engaging our services. By accessing or using this website or requesting a quote, you agree to be bound by these Terms.

• Services

  Airvolution Heating & Cooling provides heating, cooling and plumbing services across Melbourne.
  We offer services including, but not limited to:
  
  • Installation, repair and maintenance of air conditioning and heating systems
  • General plumbing repairs and emergency plumbing service
  • Supply and installation of ducted, split system, and evaporative cooling solutions
  All services are subject to availability and are provided at our discretion.

• Quotes and Pricing

  All quotes provided via our website or over the phone are estimates only and are subject to a site inspection. Final pricing may vary depending on system requirements, access limitations, and any unforeseen complications.
  Prices include GST unless otherwise stated.

• Bookings and Cancellations

  Appointments can be made by contacting us via phone, email, or through our website form. We require reasonable notice for cancellations. If you cancel at short notice or are not present at the agreed time, a call-out fee may apply.

• Payment Terms

  Full payment is due upon completion of work unless otherwise agreed in writing. We accept payment via bank transfer, EFTPOS, or other approved methods.
  Late payments may incur additional fees or interest charges.

• Warranty and Liability

  We stand by the quality of our workmanship. Our services are covered by guarantees under the Australian Consumer Law. Specific manufacturer warranties apply to products and systems we install.
  We are not liable for any loss or damage arising from:
  
  • Misuse of installed systems
  • Lack of regular maintenance
  • Interference by unauthorised parties
  • Delays due to factors beyond our control (e.g. supplier delays, weather conditions)

• Use of Website

  All content on this website is owned by or licensed to Airvolution Heating, Cooling & Plumbing. You may not copy, reproduce, or distribute any content without our written permission.
  You must not use this website to transmit unauthorised or malicious material.

• Privacy

  Your use of this website is also governed by our Privacy Policy. We only collect personal information necessary to provide you with our services and keep it secure in line with Australian privacy laws.

• Changes to Terms

  We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our website or services after changes have been made indicates your acceptance of those changes.

• Contact Us

  If you have any questions regarding these Terms and Conditions, please contact us:
  Phone: 0425 458 405
  Email: airvolutionplumbing@outlook.com